Privacy Policy

Effective Date: July 8th 2025

At Private Eyes Investigation Firm LLC, DBA Private Shield, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (https://www.privateeyesutah.com) or use our services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

Name, email address, phone number, and physical address
Payment information for service agreements
Identification details required for investigative purposes

1.2. Non-Personal Information

Browser type, operating system, and IP address
Information about your use of our website (e.g., pages viewed, time spent)

1.3. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience and analyze website performance. You can disable cookies through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage our investigative and security services
To respond to inquiries and communicate with you
To process payments and maintain service agreements
To improve our website and tailor its content
To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:

3.1. With Your Consent

When you explicitly authorize us to share your information.

3.2. Service Providers

With trusted third parties who assist in delivering our services (e.g., payment processors, IT and customer support providers).

3.3. Legal Requirements

To comply with applicable laws, regulations, or legal processes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

Access your personal information
Update or correct inaccurate or outdated information
Request deletion of your personal information (subject to legal obligations)
Opt out of receiving marketing communications

Marketing Opt-Out Options:

Email: Click the “Unsubscribe” link at the bottom of any marketing email
SMS: Reply STOP to any SMS message you receive from us. You may also reply HELP for assistance
Direct Contact: Email us at info@PrivateEyesUtah.com with your opt-out request

Note: Even after opting out of marketing messages, you may still receive transactional or service-related communications (e.g., updates about ongoing investigations or appointments).

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to this page. Please review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

Private Eyes Investigation Firm LLC, DBA Private Shield
Address: 2772 W 220 N, Provo, Utah 84601
Phone: 801-418-9291
Email: info@PrivateEyesUtah.com